Plan the last 50 feet before the first mile
Built off site. Planned for the site.
A ModuStone unit arrives as substantial masonry, not a box of loose parts. That makes installation faster, but it also means the base, access, lifting plan and final position need to be confirmed before delivery day.
Four parts of a successful delivery
The unit is only one piece of the plan.
The safest and most efficient installations happen when access, foundations, lifting and final connections are resolved before the truck arrives.
Access
We look at driveway width, grades, overhead restrictions, turning room, ground conditions and the distance from the unloading point to the final location.
Base
The receiving pad or foundation must be complete, level, appropriately sized and suitable for the finished unit before placement is scheduled.
Lifting
The lifting method needs to match the product, reach and site. Depending on the project, that may involve a telehandler, crane or other suitable equipment.
Connections
Gas, electrical, appliance, chimney or other project-specific connections should be coordinated with the appropriate trades and local requirements.
Before delivery is booked
What we need to know about your site.
A few photographs and measurements can answer most of the important questions early. For unusual sites, we may ask for additional details before quoting placement.
Including postal code and any restrictions affecting large vehicles.
Driveway entrance, route through the property and final installation area.
Where the product will sit and how far it is from the likely unloading point.
Confirmation that the pad or foundation matches the product requirements.
Trees, wires, rooflines or other obstacles that could affect lifting equipment.
Any gas, electrical or other services that must be ready before final installation.
Receiving base
A good installation starts underneath the stone.
The base is project-specific. Product type, soil conditions, frost, drainage and local requirements all matter, so final preparation details should be confirmed for the unit being ordered.
The receiving surface should allow the unit to sit correctly without improvised shimming or last-minute corrections.
These are permanent outdoor features. The supporting base must be appropriate to the size and weight of the selected product.
Good grading and drainage around the finished installation help protect both the base and surrounding hardscape.
Placement should not be scheduled while a base is still being formed, curing or waiting on surrounding site work.
Representative product weights
Plan for masonry weight, not patio-furniture weight.
Final shipping and lifting information is confirmed for each order, but representative products show why site planning matters.
Standard fire pit
48" × 48", approximately 22" high and about 2,600 lb, depending on finish.
8-foot fireplace
A representative fireplace is approximately 8,000 lb and planned as a two-piece assembly for transport and placement.
XL & configured products
Large fire pits, kitchens and custom configurations are confirmed individually because final weight changes with size, stone and equipment selections.
Equipment follows the load
Crane, telehandler, forklift or other lifting equipment is selected around actual weight, reach, ground conditions and access.
From our yard to your finished space
How delivery and placement normally work.
Confirm the product
We establish the unit, dimensions, finish and any options that can affect final size or weight.
Review the destination
We confirm the address, site access, base, lifting reach and any unusual constraints.
Quote the logistics
Pickup, local delivery, regional freight and placement requirements are determined for the actual project.
Prepare the site
The receiving base, access route and required services are completed before the scheduled date.
Deliver and set
The unit is unloaded and moved into its final position using the agreed lifting plan.
Finish the project
Required connections, finishing details and surrounding landscape or hardscape work are completed.
Contractor or customer pickup
Suitable orders can be prepared for pickup once the vehicle, trailer, loading method and securement requirements are confirmed.
Direct project delivery
For projects within our practical delivery area, transportation and placement can be quoted as part of the order.
Freight delivery
For longer distances across Canada, freight is quoted after the finished product, destination, unloading requirements and site conditions are known.
A fire pit going to a commercial yard beside a highway is a very different delivery from a larger unit going behind a house down a narrow residential drive. Quoting the actual logistics keeps the product price honest and the delivery plan realistic.
Who handles what?
Clear responsibilities make delivery day uneventful, which is exactly what we want.
Each order can be different, but the responsibilities are established before delivery rather than worked out beside a truck with a masonry unit waiting on it.
Unit details, handling requirements, agreed transportation and project-specific information needed to plan receipt.
A completed receiving base, clear and suitable access, required permits and coordination of site trades unless specifically included otherwise.
Gas, electrical and other regulated work should be completed by the appropriate qualified professionals where required.
Delivery & installation FAQ
Questions worth answering before the truck is booked.
Do you deliver outside Prince Edward Island?
Yes. ModuStone can plan regional and longer-distance delivery across Canada. The cost and method depend on the product, destination, freight requirements and receiving or unloading plan.
Is delivery included in the product price?
Unless a quote specifically says otherwise, delivery and placement should be treated as project-specific. Heavy masonry products are better quoted against the real destination than assigned an arbitrary flat shipping rate.
Can you place the unit in the backyard?
Yes, when access, ground conditions and lifting reach allow it. A location that is easy to walk to is not necessarily accessible to the equipment required to move a substantial masonry unit, so we review the route before booking placement.
Does the concrete pad need to be finished before delivery?
Yes. The receiving base should be complete and ready to accept the unit before placement is scheduled. We can provide product-specific information needed for planning the base.
What happens if the site is not ready on delivery day?
If safe access, the receiving base or the agreed lifting conditions are not available, placement may need to be postponed and additional transportation or equipment costs may result. That is why we review site readiness beforehand.
Can my own contractor receive and install the unit?
Yes. ModuStone is intended to work well with contractors. We can provide dimensions, approximate weight, handling information and site requirements needed to coordinate the installation plan.
What lifting equipment will I need?
The correct machine depends on the unit weight, required reach, ground conditions and site access. A telehandler, forklift, crane or other suitable lifting equipment may be used. The equipment plan should be based on the order-specific handling information rather than a general assumption.
How long does placement take?
Once the base, access and lifting plan are ready, the actual set can often be completed in hours. Larger or more complex projects can take longer, especially where multiple modules, chimney work, utilities or surrounding hardscape are involved.
Have a location in mind?
Send us the product you are considering, your postal code, a few access photographs and where you want the unit to finish. We can start building the delivery plan from there.